The Con Versationalist Blog

18/9/2020

WHY DIDN'T YOU RETURN MY CALL?

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WHY DIDN’T YOU RETURN MY CALL?

One of the most frustrating things can be leaving a message on someone’s phone and not getting a return call or at the least a text back(at some point!)
I have no doubt the lady that left a message on my phone Wednesday is absolutely cursing me at the moment. I haven’t returned her call and sadly I can’t. You see, I couldn’t understand a word she was saying!
You would think that leaving a message on someone’s phone would be pretty basic and straight forward but obviously it’s not. Sadly, this isn’t the first time this has happened to me.
Let me give you some really basic, but important tips.

She spoke WAY to fast. I was struggling to keep up and despite re-playing the message multiple time, I was none the wiser. She could not have been in that big a hurry. I understand that some message banks have small capacity, so in that case just leave your name and number and say it S L O W. It’s not a frickin race!
As if the fact she was speaking too quickly wasn’t bad enough, she was not audible. I don’t know where she had the phone or if she is a naturally quiet person but is sounded like 10 seconds of fast mumbling. Speak up, you don’t need to yell but make sure you’re understandable.
As a result of the above, I got neither her name nor her number. As we know, it’s not uncommon for the line to break up for a split second or a bit of static as a result of the change of reception, so it’s always a good idea to repeat the number.

If you have experienced “no call return”, I suggest you leave a message on a friends or family members phone and play it back. You might find out the reason they didn’t call you back!
Remember, the quality of your communication will ultimately determine the level of your success.
To your success.
My name is Con and I am The Con Versationalist.

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Con is an accomplished and articulate speaker, trainer and certified coach who is passionate about helping businesses and individuals create greater success by teaching speaking and communication skills. These skills contribute to improvement and better outcomes in every area of business, such as sales, customer service and controlling fear and anxiety around presenting your thoughts and ideas (standing up and speaking out).

With over 30 years of practical commercial experience from business ownership and senior management roles, which included more than 25 years of high-level sales expertise and combined with his years of corporate training and coaching, Con delivers programs well supported by theory, ‘the what and why’ but steeped with direct practical applications, ‘the how’.

Con is also a Distinguished Toastmaster (DTM), the highest individual award bestowed on members of Toastmasters International, keynote speaker and the host of his popular podcast, ‘A Cuppa with the Con Versationalist’
Now, more than ever, speaking IS the new competitive advantage. How we communicate with our customers, staff, colleagues, stake holders’ potential employers and our friends and family is vital, indeed, improved communication skills will positively impact every area of your life.

Con’s fun and interactive programs have helped hundreds of people become more confident and effective speakers and communicators by taking a holistic approach, dealing with the 4 key pillars of communication which are present in every human interaction, mind, body, voice and language and provide practical strategies and tools which participants can implement immediately.

It's no wonder his workshops fill well in advance!

"The Quality of Your Communication Will Ultimately Determine the Level of Your Success"
Con Koutsikas

WHY DIDN'T YOU RETURN MY CALL?

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